Privacy Policy

Last Updated: March 20, 2025

Katie Marlene LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your data when you visit our website and use our services.

By accessing our website https://www.katiemarlene.com, you consent to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect different types of information to provide and improve our services.

A. Personal Data

When you use our website, purchase products, or engage with our services, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via Stripe/Squarespace Payments)

  • Any information you voluntarily provide through forms, subscriptions, or bookings

B. Usage Data & Analytics

We automatically collect data about your interactions with our website, including:

  • IP address, browser type, and device details

  • Pages visited, clicks, scrolling, and search history

  • Timestamps of your visits

We use Squarespace Analytics to track this information for website performance and user experience improvements.

C. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies (to operate the website)

  • Analytics cookies (to track user activity, but only with your consent)

For details on managing cookies, refer to Squarespace’s Cookie Policy.

2. HOW WE USE YOUR INFORMATION

We use collected data to:

  • Process orders, memberships, and payments

  • Provide customer support and respond to inquiries

  • Improve website functionality and user experience

  • Send marketing communications (with opt-out options)

  • Comply with legal obligations and prevent fraud

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. THIRD-PARTY SERVICE PROVIDERS

We share your data only when necessary with trusted partners, including:

  • Squarespace (website hosting and analytics)

  • Stripe (payment processing) – Privacy Policy

  • Sift (fraud monitoring) – Privacy Policy

  • Zapier (data automation and integration)

These services process your information securely under their respective privacy policies.

4. YOUR RIGHTS & DATA CONTROL

Depending on your location (GDPR for EU/UK users, CCPA for California users), you have rights over your data.

A. Access, Correction & Deletion

  • You can request a copy of your data.

  • You can request corrections to inaccurate data.

  • You can request deletion of your personal information.

B. Marketing Preferences

  • Email marketing opt-out: Click the “unsubscribe” link in any email.

  • Cookie opt-out: Adjust settings in your browser or decline tracking via our cookie banner.

To exercise your rights, email us at hello@katiemarlene.com.

5. DATA RETENTION

We retain personal data for as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations (e.g., tax laws)

  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

6. DATA SECURITY

We implement strict security measures to protect your data from unauthorized access, but no method is 100% secure. By using our services, you acknowledge the risks of online transactions.

7. INTERNATIONAL DATA TRANSFERS

If you access our website from outside the U.S., your data may be transferred and processed internationally. We comply with GDPR and other regulations to ensure data protection standards.

8. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, contact us for removal.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date. If the changes are significant, we will notify users via email.

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, contact us:

Email: hello@katiemarlene.com
Website: https://www.katiemarlene.com/contact